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Privacy Policy

Privacy Policy

Date: [December 07, 2022]

1. Information about collection of personal data

1.1 Personal data

Below, we tell you about the processing of personal data when using our website.
Personal data is any data relating to you personally, such as name, address, email address, user behavior.
In this way, we would like to inform you about our processing procedures while complying with our legal obligations,
in particular those under the EU General Data Protection Regulation (GDPR).

1.2 Data controller

Data Controller According to Art. 4 (7) GDPR is arrisea.assistance@gmail.com

2. Processing of personal data when visiting our website

When using this website for informational purposes, i.e. merely viewing the website without registering or requiring you to provide us with any other information,
we process the personal data that your browser transmits to our servers.
The data described below are technically necessary for us to present our website to you and to ensure its stability and security,
and must therefore be processed by us. The legal basis is Art.

(1) IP address

(B) Date and time of request

(C) Request content (page visited)

(D) Amount of data transferred in each case

(E) Browser

3. More features and offers from our website

3.1 Overview of various offers

In addition to using our website purely for information purposes,
we offer various services of interest to you (e.g. registering an account, purchasing goods) and we use other features to promote sales (e.g. payment method selection) and to analyze or market us offers,
which are detailed in Sections 4 and 5 below.
For this purpose, you usually have to provide further personal data and/or we process these further data for the purpose of performing the corresponding service.
The above data processing principles apply to all data processing purposes described here.

3.2 Use of external service providers

In some cases we use external service providers to process your data (e.g. payment service providers, shipping companies, for more information about these please see Sections 5 and 6 below).
These service providers are carefully selected by us, subject to our instructions, and monitored regularly.

3.3 Further involvement of third parties

In addition, if we work with partners to provide services involving participation in promotions, competitions, conclusion of contracts or similar services,
we may pass your personal data to third parties not mentioned in this privacy policy.
Depending on the service, your data may also be collected at the partner's sole responsibility.
You will receive more detailed information when you provide your data or in the description of the corresponding offer.

3.4 Third parties outside the European Economic Area

If our service providers or partners are located in countries outside the European Economic Area (EEA), we will inform you of the consequences of this in the offer description.

4. Processing of personal data when you contact us or register an account with us

When you contact us by email or contact form, the data you provide (your email address, name and telephone number, if applicable) will be stored by us in order to answer your questions.
When you register a customer account with us, we only collect information that you voluntarily share with us.This data may include, for example:

(A) Your first and last name (as applicable) may also be your title or username

(B) Login data: your email address and a password of your own choosing

(C) Your contact information, such as your name, postal address, telephone number, fax number, email address

(D) Any further information you may share with us about yourself and your interests

5. Processing of personal data when you shop with us

5.1 Shopping information

If you order something from our online store, we collect your shopping data.
Depending on the purchase type and processing status, shopping data may include the following information:

(A) Detailed information of purchased goods (name, price, model, etc.)

(B) Order number

(C) Shipping and billing addresses

(D) Delivery and payment status, such as "Completed" or "Sent"

(E) Purchase-related messages and communications (such as complaints and customer service messages)

(F) Return status, such as "in progress"

(G) Involved service provider information (such as the number of packages shipped)

5.2 Payment details

We offer you a variety of payment methods – especially [Credit Card], [PayPal]. We collect the payment details you share to execute payments.
We receive further payment details from external payment service providers and credit institutions that we work with to execute payments and conduct credit checks.
We only forward the information necessary to process payments to our payment service providers.